Building Online Business Success

Category: Knowledge Centre » How-Tos

If you provide B2B consulting, services or products, your options for social media are fairly limited. Let’s be honest you probably won’t find many fans on facebook. For these types of businesses, LinkedIn is a much better alternative.

LinkedIn is the world’s largest professional network with over 80 million members and growing rapidly. It connects you with trusted contacts and helps you exchange knowledge, ideas, and opportunities with a broader network of professionals.

If you or anyone on your key executives, creative talent, or sales staff doesn’t already have a LinkedIn profile they should create one. Chances are though that most people already have an account, and unless they recently changed jobs, there profile hasn’t been touched in a while and could use some updating.

Acquire new customers through online recommendations and word of mouth. Satisfied customers are the best source of new customers. Increase your word of mouth referrals by asking your happy clients to write you a recommendation, which will be published on your LinkedIn profile and will be broadcast to their entire LinkedIn network.

Find the right vendors to outsource services you’re not an expert on. Think of the number of times you’ve asked your colleagues if they knew of a great web designer or photographer. LinkedIn makes it easy for you to find and vet vendors through the network of your peers. Additionally, you can also trade services with your vendor connections on LinkedIn; sort of a mutual referral system.

Build your industry network—online and in person. Search LinkedIn’s Groups directory to find industry associations and networks to take part in. For example, if you’re in the event planning or wedding industry, there are over 530 groups.

In addition, LinkedIn also surfaces popular events in your industry calling out local events that your connections are attending. Imagine being able to find only industry events that your prospective clients are attending.

Get answers to tough business questions with a little help from your real friends.

Small business owners deal with challenging questions on a slew of topics each day. LinkedIn Answers and Groups let you find answers to those vexing questions quickly by tapping into the wisdom of your network (LinkedIn tells me there are over 200 different categories on Answers including one dedicated just to small business and over 2000 groups on small business related topics).

Win new business by answering questions in your area of expertise. Use the many forums on LinkedIn to share the knowledge you’ve gained in your area of expertise. This is a great opportunity to win new business or at least find prospective clients to pitch your business to. Prospective customers will find your answers when they use LinkedIn’s advanced Answers search. And don’t forget, what goes around comes around. Don’t forget, this is a great way to soft pitch your skills and expertise.

Network with peers in your industry for repeat business referrals. LinkedIn Groups is a powerful medium to find peers in your respective industries to network with and to find complimentary businesses to share referrals with. With over 2000 groups dedicated to small business topics, you’re sure to find a relevant group to network.

Convince potential customers of your expertise by sharing unique blog content. Small businesses smart enough to create unique content on their expertise (either with a blog or twitter account) should link to it from their LinkedIn profiles. Or take it one step further by promoting featured blog content to LinkedIn members.

Create a company profile. Over 150,000 companies have a company profile on LinkedIn, the “public profile” for companies. These pages surface key stats on companies; recent hires as well movers and shakers. Not only do company profiles give you unique insight into your competition, they also give you an opportunity to stumble upon potential hires by browsing through company pages.

Content from: Guy Kawasaki

 

Hep Communications
www.hepcomunications.com
204.992.6400
1149 St. Matthews Ave.
Winnipeg, MB
R3G 0J8

Client Testimonials

I enjoyed the Hep process. We had our site up in less than a month. The client administration is a great tool to make changes and is easy to use. I love the new site.
Frank WellinkOwner, Rembrandts Bistro www.rembrandtsbistro.com
Hep has been instrumental in growing our business by over 60% over the last 5 years. Their online strategies are amazing and they helped grow my email database to over 14,000 contacts!
John Coward, GM, Buccacinos Restaurant www.buccacinos.com
It is hard to believe the amount of activity that our website is generating for us at Overhead Door. The Google program that Hep has in place, coupled with the great websites that they developed has really created a lot of new business opportunities for us.
Scott Wallace, Overhead Doors www.overheaddoorwinnipeg.ca
Hep has put us on the internet map with a great Google program. It's great to be first in our category!
April KassumOwner, The Columns Bed & Breakfast
Hep was very professional to work with and led our company through the design process with ease.
Richard Sarbiewski, Northwestern Roofingwww.northwesternroofing.ca